Send logs feature in ApexSQL tools (4288785)

In this article, it will be explained how to use the Send logs feature for sending application log files through ApexSQL tools to the support team.

Description

Every ApexSQL tool collects all important information regarding work processes and stores them in the log files. They are a very important part of finding and resolving any issue reported by users.

Send logs options

To initiate the Send logs dialog, for any ApexSQL tool, go to Resources tab and click the Send logs option, shown in the below screenshots for an ApexSQL standalone tool and Microsoft SQL Server Management Studio add-in, or Visual Studio add-in, respectively:

• ApexSQL standalone tool:

  

• Microsoft SQL Server Management Studio add-in:

  

• Visual Studio add-in:

  

With a click on the Send logs button, the following dialog will be shown:

There are three options in this dialog:

• Yes – if this option is chosen, the Quest service request portal will be opened as well as the local folder where the zipped collected log files are stored
• No – click on this button will only open the local folder where the zipped collected log files are stored
• Cancel – this option will close the dialog, same as the Close (x) button, and terminate the action