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Approval tasks are not sent to those approvers that are members of a group which is nested into another group that is set as Primary Owner
설명
Approval tasks are not sent to those approvers who are members of a group that is nested into another group which is set as Primary Owner.
1.- Create a change workflow that runs when a member is added to a group 2.- Set the approvers to "Manager of operation target object" 3.- Create a group called Group_Test 4.- Create a group called Primary_Group 5.- Create a group called Secondary_Group 6.- Add Secondary_Group as member of the Primary_Group 7.- Create a user called Primary_User, add this user to Primary_Group 8.- Create a user called Secondary_User, add this user to Secondary_Group 9.- In group called Group_Test, set the ManagedBy to group called Primary_Group 10.- Open the ARS Console under a user who is not ARS Admin or Approver and that has permissions to manage groups. 11.- Look for Group_Test and add a user as member. 12.- Open the ARWebSelfService site under the Primary_User and check if the approval task appears. It does appear 13.- Open the ARWebSelfService site under the Secondary_User and check if the approval task appears. It does not appear
원인
This issue has been identified as a product defect and is being tracked by defect id 432073
해결 방안
WORKAROUND The issue is not present in Active Roles 8.1.1 version, if required Support recommends upgrading/downgrading to that version.
STATUS The following defect id 432073 has been created to address this issue and it will be fixed in a future release version. Please refer to this article for updates or contact support referencing the Product defect id.