InTrust service fails to start and there are many module errors found in the InTrust server event log during start-up, such as;
Event ID: 5121
Task Category: Startup
Level: Error
Keywords: Classic
User: N/A
Computer: InTrust FQDN
Description:
Cannot start InTrust Server module '1fff897d-0835-430a-8862-2480840916ed'. Error code: 0x8add1408.
Event ID: 14336
Task Category: License Checking
Level: Error
Keywords: Classic
User: N/A
Computer: InTrust FQDN
Description:
The description for Event ID 14336 from source InTrust License Manager cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
ADC Error: ICI database error (0x8add1408)
Upon investigation of the ici.1 file under %Program Files (x86)\Quest Software\InTrust\Server\ADC\Packages\ it is found to be 0kb, or the file does not have a current time stamp. The contents of ici.1 are critical to correct operation of InTrust.