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Title
"ERROR:[1211-174-21-00000000] Problem encountered with worker program" -
Description
During migration the following error may be seen in the log file.
12.55.56 ERROR:[1211-174-21-00000000] Problem encountered with worker program
12:55:56 Unresolved workitem found for (D3727CC2-DD25-492A-98CC-61F7B1F3C1AA)(MAIL\\nw001\V$\NSF\mail\nwnsf001.nsf)
12:55:56 DEBUG: Remove unresolved workitem from cache for user xxx@domain.com: MAIL\\nw001\V$\NSF\mail\nwnsf001.nsf
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Cause
A particular message may be corrupt, causing the migration to fail for that message.
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Resolution
Shortly before the above you could find information ragarding the failing message:
12:54:36 DEBUG: NotesExportOneMsgItem (TYPE_TIME) DeliveredDate ==> (0X0054225A123)
12:54:36 DEBUG: NotesSrc::TimeDate2Time_t - TIME 20:25:00 ZONEINFO 00
12:54:36 DEBUG: AddTextItem: internetmsgid => <someidnumber@domain.com> (45)
12:54:36 DEBUG: Exporting mime for Subject-Line
12:54:36 DEBUG: NotesSrc::ExportOneAttachmentList()
12:54:36 DEBUG: NotesSrc::ExportOneAttachmentList() - Adding attachment filename.ext (C:\DOCUME~1\userx\LOCALS~1\Temp\ATT0CB404C3.tmp)
With this information you should be able to find the message in the nsf file using the Notes Client. Please try to access that message and - if applicable - the attachment and have a look at possible issues. If you are not able to solve the issues, you could try to remigrate the nsf file without that particular message. -
Additional Information
Ensure that any antivirus software is not set to "active scan" the data when the migration is running.