When trying to enter valid license keys on new Foglight NMS and Traffic Analysis installations, the following error is displayed:
"product key is already attached to a Foglight NMS server"
The license keys need to be detached from the old server so that they can be reused on the new server.
1. Log a case with <a href="/manage-service-request">Support</a>
2. Send the NMS license key in the format of 'xxxx-xxxx-xxxx' (12 letters and no numbers).
Please note: the Traffic Analysis license key will be automatically reset when the main Foglight NMS is detached.