Return
-
Title
Pages missing from Netvault Configurator; backup always failed. -
Description
After installation of NetVault Backup (NVBU) on Windows pages are missing from the Configurator and backup of file system resources fails.
-
Cause
Windows firewall blocking connections.
-
Resolution
Reinstall NVBU and disable Windows Firewall for the duration of the NVBU installation.
With regard to ongoing backup, set firewall rules to allow NVBU processes to communicate between server and client. Refer to the following solutions:
- "How to set exceptions in the Windows Vista & Windows 2008 Server firewall necessary for Netvault Backup" - https://support.quest.com/Search/SolutionDetail.aspx?id=SOL79286
- "How to set exceptions in the Windows XP/2K3 firewall necessary for Netvault to operate" - https://support.quest.com/Search/SolutionDetail.aspx?id=SOL80271