A strange error comes up during boot on an FxM about the battery for the virtual disk being discharged or not charged enough when it had been plugged in for some time. Is this indicating a hardware problem, what should be done about it?
It does not appear to interfere with startup, other than briefly delaying it. The appliance did have a fatal error when mounting a drive during a boot, but that has not reoccurred.
The following messages can be found in the file /var/log/messages to confirm this issue:
Nov 28 12:42:35 <HOSTNAME> Server Administrator: Storage Service EventID: 2169 The controller battery needs to be replaced.: Battery 0 Controller 0
Nov 28 12:42:35 <HOSTNAME> Server Administrator: Storage Service EventID: 2048 Device failed: Battery 0 Controller 0
Nov 28 12:42:35 <HOSTNAME> Server Administrator: Storage Service EventID: 2335 Controller event log: Battery removed: Controller 0 (PERC H700 Integrated)
When the system is working properly you will see the following entries in the logs:
Nov 28 12:44:31 <HOSTNAME> Server Administrator: Storage Service EventID: 2266 Controller log file entry: Battery Present: Battery 0 Controller 0
Nov 28 12:45:36 <HOSTNAME> Server Administrator: Storage Service EventID: 2172 The controller battery temperature is normal.: Battery 0 Controller 0
Nov 28 12:45:37 <HOSTNAME> Server Administrator: Storage Service EventID: 2247 The controller battery is charging.: Battery 0 Controller 0
Nov 28 12:45:37 <HOSTNAME> Server Administrator: Storage Service EventID: 2279 The controller battery charge level is operating within normal limits: Battery 0 Controller 0
One or more of the removable hard drives is not securely inserted into the disk bay. They can get loose during shipping.
WORKAROUND
1. Shut down the system nicely using the SSH menu.
2. Reseat the drives to make sure they have good contacts with the drive bays.
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