Date: JAN 2010
Product & Version:
OS Version: all
Module & Version: Netvault backup 8.2, 2.22, 8.5
Application version: NVDB
Symptoms:
NVDB backup fails with following error in binary log:
Job Message 2008/03/26 08:29:17 66 Media deepthought Saveset index files found for 1 deleted backups
Error 2008/03/26 08:29:17 66 Data Plugin deepthought Database Media Manager has dropped connection
Error 2008/03/26 08:29:17 66 Data Plugin deepthought Fatal error while backing up Media Manager - Aborting
Error 2008/03/26 08:29:17 66 Jobs deepthought Fatal error: Media Manager nicht mehr verfgbar
Error 2008/03/26 08:29:17 66 Media deepthought deepthought SL_HU10742WVY (HP Ultrium 3-SCSI): had channel error
Error 2008/03/26 08:29:17 66 Jobs deepthought Job Status: Sichern Fehlgeschlagen
If we run "nvmeddbcheck check" from the command line on windows system we fail with:
57
Segmentation fault
If we run "nvmeddbcheck check" from the command line on Linux system we fail with:
nbackup kernel: [1308020.851740] nvmedmgr[22014]: segfault at 158 ip b7d1a5c4 sp bfbe4a28 error 4 in libnv6.so[b7cde000+113000]
media manger dies while dealing with a error during a database check and We see the following in the media manager trace:
1 MEDDBCHK:14901 10 0 111458 0 Corrupt index files
4 FILESYS :14901 32 0 111458 TRUE = FileSysOpen(0xbf9ba56c, /opt/netvault/locale/German/locale.ctl, 201)
4 MAP :14901 4 0 111458 MapInsertEntry(0x9af71b0, 0xbf9bc750)
4 MAP :14901 6 0 111458 TRUE = MapInsertEntry(0x0x9af71b0, 0x0xbf9bc750)
Cause:
nvmeddbcheck crashes when producing certain error strings in German
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