Date: Nov 2008
Affected Product Version - NVBU 8.2
Affected Module & Version - Vault DR Online v3.0
OS Version - Linux Ubuntu 8.04/8.10 64-bit, Debian 4R5 64-bit
Application Information - N/A
Symptoms:
In Ubuntu or Debian 64-bit, the backup will fail because it fails to find the shared libraries: libstorix.iso. NetVault reports the following error messages:
<snip>
Information 2008/11/14 15:14:46 66 Data Plugin ubuntu Writing table of contents ...
Information 2008/11/14 15:14:46 66 Data Plugin ubuntu stio: error while loading shared libraries: libstorix.so: cannot open shared
Information 2008/11/14 15:14:46 66 Data Plugin ubuntu object file: No such file or directory
Job Message 2008/11/14 15:14:46 66 Data Plugin ubuntu Listening Msg request from BB agent
Job Message 2008/11/14 15:14:46 66 Data Plugin ubuntu Got BBstartback msg with Backup Size: 0 MB
Job Message 2008/11/14 15:14:46 66 Data Plugin ubuntu Listening Msg request from BB agent
Job Message 2008/11/14 15:14:46 66 Data Plugin ubuntu Listening Msg request from BB agent
Job Message 2008/11/14 15:14:46 66 Data Plugin ubuntu Accept connection from BB agent
Job Message 2008/11/14 15:14:46 66 Data Plugin ubuntu Listening Msg request from BB agent
Job Message 2008/11/14 15:14:46 66 Data Plugin ubuntu Transfer Data.....
Error 2008/11/14 15:20:46 66 Data Plugin ubuntu Timeout expired while waiting for Xfer data
Error 2008/11/14 15:20:46 66 Data Plugin ubuntu Fatal Error, while xfer data from BB agent
Error 2008/11/14 15:20:46 66 Data Plugin ubuntu Failed to handle incoming msg from BB agent
Error 2008/11/14 15:20:46 66 Data Plugin ubuntu Failed to enter msg loop
Error 2008/11/14 15:20:46 66 Data Plugin ubuntu Failed to backup system images
<snip>
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