Affected NV Version: 7.4.x
OS Version: Windows
Plugin version: Mailbox 1.808
Application version: Exchange 2000/2003
Description: Child Process Dies doing Incremental Mailbox Backup. Full works fine. Looking in log you see the error "Failed to obtain contents of folder 'xxxxxxxx' during pre-scan Contents will not be backed up".
This is a known issue with the Plugin and the MAPI profile. Best Workaround is to make separate selection sets for mailboxes and Public folders.