Date - 01/2007
Affected Product & Version - N/A
Affected Module & Version - N/A
OS Version - N/A
Application Information - N/A
SCSI Bus Resets
These errors may have occurred because the storage device driver did not receive a response from the storage device or the controller within a specific amount of time.
Procedure: In most cases, it is due to the fact that the device fails to respond in the time allotted to process a SCSI command. If the device continues to fail, the device may need to be repaired or replaced. At this point, contact the device manufacturer.
Since the device driver contains timeout information for different media operations, one driver may have a longer timeout period than another driver. Installing a new device driver may extend the timeout period for some operations. For example, if the default Windows tape driver is installed, remove the Windows tape driver and install the Devices specific manufacturer storage device driver instead.
The SCSI controller driver should also be updated using the SCSI controllers manufacturer's most recently recommended driver.