Directories are backed up without files during file system backup of an NFS mount (81234)

Date: 30-apr-2003
NV Version: 8.0 Update 2
OS Version: Linux Release '2.6.16.46-0.12-smp'
Plugin version: File System 7.2.9

Description:
How to resolve the issue of directories only being backed up through an NFS while all files are ignored.

Symptoms:

Backups of multiple directories containing more than 20000 > 30000 files only backup up the directories and not the files. No error message is generated.

A backup of 1 directory with 20000 > 30000 files in it backs up correctly.

The selection set concerned had been made before the upgrade to Netvault V8 upd2 and backups worked as expected.

The directories are part of a NFS mount

Example of from binary log of two directories backed up with 30000+ files in each:
Job Message 2008/04/26 17:35:52 100 Data Plugin nvserver Storing backup index
Job Message 2008/04/26 17:35:55 100 Media nvserver Drive 'nvserver: 0-0.1.0 (HP Ultrium 3-SCSI):nvserver' has completed its transfer
Job Message 2008/04/26 17:35:55 100 Jobs nvserver Job Status: Backup Completed
Job Message 2008/04/26 17:35:55 100 Data Plugin nvserver Job completed

Contents of message:
Backup tally for job : 3 directories, 0 files, 0 other items

Modify the backup option set by selecting “Backup through remote mounts” then save the updated backup options.