NDMP backup on Solaris dies unexpectedly when building index for files with foreign language name (4048020)

Date: May 08
Product & Version: NetVault 8u2
OS Version: Solaris 9 (Sparc)
Module & Version: NDMP 7
Application version: N/A

Symptoms:
When backing up a volume containing file names with foreign language characters, you might see the backup failing during the index build at the very end with an error of
Background 2008/04/15 14:41:17 31 Data Plugin xxx Write index tree
Error 2008/04/14 10:03:41 31 Jobs xxx Child Process died unexpectedly
Error 2008/04/14 10:03:41 31 Jobs xxx Fatal error: Backup Died Unexpectedly
Error 2008/04/14 10:03:41 31 Jobs xxx Job Status: Backup Failed

Additional, the same job might log an information message of
Information 2008/04/15 14:34:42 31 Data Plugin xxx 'Use UTF-8 Conversions' filer option is set but 'Request Unicode File Information' backup option has not been selected, please check'

Reason:
Trace will show that the plugin is dying while trying to convert a file name with a foreign language character. A guard band corruption occurs and the process manager terminates the plugin.

This is caused by incorrect / incomplete settings for the Unicode translation of foreign language characters. A fault (NCG-323) has been opened to prevent the plugin from crashing when configured incorrectly, but a correct configuration will always remain necessary.