Date: November 2006
NV Version: All
OS Version: Windows
Application version: n/a
Unknown error -3 when launching GUI and/or adding client
Attempting to add a NetVault Client XP SP2/2003 SP1 machine in Client Management results in the error message, Unknown error -3. Same error happens when attempting to manage NetVault servers remotely through Windows XP SP2/2003 SP1 NetVault domain controller.
This error usually indicates a communication problem between NetVault client/server or NetVault domain controller/server.
If broadcasts between client and server should work, please check your firewall settings, for example the built-in Windows firewall. Disabling the Firewall in Windows XP/2003 will allow the client to be added. Please refer to NetVault Configurator guide as to the requirements for firewall setup.