Date - May - 2010
Affected Product & Version - NetVault:Backup all versions
Affected Module & Version - Notifications
OS Version - ALL
Application Information - N/A
After configuring a client backup job to execute the NetVault script 'psmail_logs' as a post script,
the job completes with warnings and no email with log attached is received.
The logs show the following warning when attempting to run the script:
Information 2010/05/22 01:50:29 801 Data Plugin FPS01 No source address configured
Information 2010/05/22 01:50:29 801 Data Plugin FPS01 USAGE: C:\Program Files (x86)\BakBone Software\NetVault\util\nvsendmail [-d ] [-r Notification > "NetVault's Email Address" field
This should always contain a value (any string and no spaces).
Even if this is configured correctly on the NetVault server, this will only allow for the psmail_logs to work when backing the server itself.
The "source address" as well as all relevant notification configurations, must also be configured on each client you wish to receive a notification for.
This is besause netvault scripts are always called on the machine to backup.
- Make sure you configure *all* the Notification tabs and sub tabs on each client and click Apply.
- The string in nvconfigurator > Notification > "NetVault's email address" field must not contain any space and can simply be the client's name to identify the sender of the email
- You can use the remote configuration tool from Client Management from the NetVault server to apply this on the needed clients:
Open Client Management > right click a client > Configure > Notification.