backup or restore job fails with channel error (79924)

Date - OCT 2007
Affected Product & Version - NetVault: Backup 7.4.x
Affected Module & Version - Any
OS Version - Any
Application Information -


Symptoms: backup or restore job fails with channel error

Binary log contains:

Error 2007/10/01 10:10:21 31 Media nv_kerri nv_kerri 3-0.2.0 (IBM ULT3581-TA2): had channel error

You may also see:
Error 2007/10/01 10:10:21 0 System nv_kerri No available port to connect other machine
Error 2007/10/01 10:10:21 31 Media nv_kerri No available ports for data channel listen sockets


The channel error has further context messages of:

EDWRITE:4000 165 0 101021 Got into WRITE_CONNECT state
NET :4000 216 0 101021 NetBindTcpSocketThroughFirewall(0012FA50, 0x080, Devices TRUE)
NET :4000 218 0 101021 Got list of '1' ports
NET :4000 17 10048 101021 Fatal error during address bind: Address already in use
NET :4000 17 10048 101021 Fatal error during address bind: Address already in use
DATA :4000 151 0 101021 No available ports for data channel listen sockets
MEDWRITE:4000 177 0 101021 State: WRITE CONNECT
MEDWRITE:4000 179 1 101021 Data Channel Connect: FAILURE

Increase the number of ports available to Netvault in the firewall tab on configurator, this action needs to be performed on the Netvault server and clients.

It may also be necessary to open corresponding ports on any software firewalls.


English version available ID: 2921
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