Date - 07/2007
Affected Product & Version - NetVault: Backup 7.4.5
Affected Module & Version - APM for Oracle (Version 5.0)
OS Version - Windows 2000/2003
Application Information - Oracle 10.0.2.x & Oracle 9i
Description:
Specific problem with NetVault: Backup 7.4.5, APM for Oracle (Version 5.0) and Oracle 10.0.2.x on
Windows 2000/2003
Symptoms:
When attempting to browse a configured Oracle Database under the Oracle 5.0 APM the user is prompted
to re-enter the username and password, even though these are already saved in the configuration a popup
box gives the error:
"Failed to connect to database."
"Please Validate database configuration and that you can connect to database through SQL*Plus."
SQL*Plus connection works correctly with same user and password.
After a restart of the Netvault services the database does connect the first time, then subsequently fails.
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