Effected NV Version: 7.4.x
OS Version: All
Plugin version: N/A
Application version: N/A
NetVault: Backup APM™ for Microsoft Exchange 5.5 will be EOL’d by BakBone Software at the conclusion of Sustaining Support on June 30, 2006 which is 180 days or six (6) months after it has been EOL’d by Microsoft Corporation.
*Marketing End-of-Life (MEOL)
As outlined in the NetVault: Backup APM™ CY2006 Going Forward End-of-Life Policy, BakBone’s Marketing End-of-Life (MEOL) for NetVault: Backup APM™ for Microsoft Exchange 5.5 will coincide with Microsoft Corporation’s announcement in their Support Life-Cycle Policy for Exchange 5.5 that extended life-cycle support for Exchange Server 5.5 will conclude on December 31, 2005.
Full Support for Microsoft Exchange 5.5 will be provided by BakBone Software, Inc until March 31, 2006.
Full Support includes the following:
• Telephone and electronic support consisting of:
Answers to the customer’s questions, Workarounds (where possible),
Escalation support, response time adherence
• Bug fixes for all severities where commercially feasible
• Enhancement Requests
• Certification with newer OS versions that are certified by the application vendor for operating systems that are already supported by NetVault: Backup.
Sustaining Support for Microsoft Exchange 5.5 will be provided until June 30, 2006.