SUN/STK L20/L40/L80/L180/L700 Library offline, or backup fails with media errors. (79571)

Date: 05/25/2006
NV Version: NetVault 7.1.1 and later ONLY
OS Version: All
Application version: n/a
Plugin version: n/a

Description:
STK L20/L40/L80/L180/L700 Library goes offline, or backup fails with media errors.

Symptoms:
Inspection of the binary log shows media errors during backup, as well as errors when loading/unloading tape drives.

Cause:
The STK L20/L40/L80/L180/L700 Library requires specific options to be disabled through the Operator Front Panel on the library.
Drives installed in the library require specific cleaning support settings within NetVault.

1. Stop NetVault,
2. Disable the 'FAST LOAD' and 'AUTO CLEAN' options through the Operator Front Panel on the library,
3. Start NetVault.

For specific cleaning tape support configuration instructions, please refer to the Application Notes for the library which are available from the following page -(http://www.bakbone.com/support/product_documentation/). Note that automatic cleaning is only supported with HP LTO3 tape drives for NetVault 7.1.1 and later.