Date: 8/2006
Affected NV Version: All
OS Version: n/a
Application version: n/a
Plugin version: n/a
Description:
Returning a tape from a drive to a slot failed.
Symptoms:
The following SCSI errors may be contained in NetVault's Log:
Move media ' ' from 'DRIVE X:'xxxxxxx' to 'SLOT Y' failed
Log context shows:
CHGSCSI :2144 22 0 153138 CMD MOVE MEDIUM [ a5 00 00 00 01 01 10 00 00 00 00 00 ]
CHGSCSI :2144 24 0 153147 CMD STATUS 'CHECK CONDITION' [2]
CHGSCSI :2144 25 0 153147 CMD SENSE KEY 'HARDWARE ERROR' [4] - ASC 40 ASCQ 91
CHGSCSI :2144 74 0 153147 CMD SENSE INFO 'GRIPPER ERROR'
CHGSCSI :2144 107 0 153147 0x2 = ChgScsiCmd(00C6F9F8)
CHGSCSI :2144 17 0 153147 Got sense HARDWARE ERROR ASC 4091 from MoveMedia
Please refer to the Knowledge Base article titled "What is a Log Context, and how can it be viewed?" for more information.
Cause:
This is a hardware error reported to NetVault by the library. It can be caused by a tape becoming jammed, or a robotics failure. NetVault will consequently take the drive down, as it can not determine the status of the drive.
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