NV Version: 7.1.1 and earlier
OS Version: Windows2000, Windows2003, WindowsXP
Application version: n/a
Plugin version: n/a
Description:
Error Backing up COM+ Class Registration Database on Windows platforms.
Symptoms:
"Error Backing up COM+ Class Registration Database" messages are contained in backup job logs.
Cause of problem:
COM+ is the name of the COM-based (Component Object Model) services and technologies provided by Windows 2000/2003. Previous to version 7.1.2 NetVault's Filesystem APM for windows was configured with a set of services it can backup. By default, backup of these services is enabled. If one or more of the Windows Services is not running at backup time, errors are generated.
1. Expand the System Settings item for a Filesystem backup and unselect all services (COM+) that do not run on the particular Windows machine, or
2. Upgrade to NetVault 7.1.2 and Filesystem version 6.23 (check platform support), or
3. Upgrade to NetVault 7.4 (check platform support).
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