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Title
Cannot open GUI after installing Data Encryption Plugin. -
Description
Date: 29/12/2006
NV Version: 7.42
OS Version: All
Application version: N/A
Plugin version: Encryption
Description: Cannot open GUI after installing Data Encryption Plugin.
Symptoms: Cannot open GUI on the Client after installing Data Encryption Plugin. Uninstalled NetVault and the NetVault directory from the Client, reinstalled NetVault on the Client and the GUI worked again. As soon as the Data Encryption Plugin was installed, the GUI didn't work again. -
Resolution
You do not need to install the Encryption plugin with Netvault versions 7.4.2 and later because it is already included as part of the base build.
Please uninstall what you currently have and reinstall 7.4.2. Then just configure the encryption plugin using the Configurator. -
Additional Information
BakBone SFDC Solution Number: 00001707