Why is the Device Phone Number column in the Windows Devices Inventory report blank?
By Default Windows Mobile Private information will not be gathered.
Follow the steps below to enable private information to be gathered.
Note: Most Device manufactures except Windows Mobile devices do not sync back Device Phone Number to the Mailbox. This means Iphones, Blackberrys, Androids may not sync the device phone number back to the associated mailbox therefore MessageStats will not be able to gather the Device Phone Number. To confirm if the phone numbers is available or not run the following cmdlet on the Active Sync Server:
Get-ActiveSyncDeviceStatistics | fl
The cmdlet will ask you for the identity of a user and should show you if the device phone number is being synced or not.
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