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Title
No memory data for DB cartridge OS collection on HP-UX system -
Description
OS collections on the database cartridge do not gather memory information on HP-UX system.
Example error:
2011-03-01 14:34:34.623 ECHO < DB_Oracle/5.5.4.559/DB_Oracle_RAC/HOSTNAME.FQDN.COM-agent > ERROR [HOSTNAME.FQDN.COM-lowPriorityPool-1302] com.quest.qsi.fason.oracle.collection.processor.DBOInstanceProcessor - Failed to run DBOHostNameRamComplexProcessor processor of DBO_OS_File_System_Disk collection of DB_Oracle_RAC_Instance_on_HOSTNAME instance.java.lang.RuntimeException: Failed to execute processor DBORamUnixProcessor for collection DBO_OS_File_System_Disk using query [DBO_OS_Host_Properties_ram_hp.ksh]
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Cause
HP-UX's cstm tool requires InfoLog to be turned on.
Memory collection on HP-UX is accomplished two ways.
1. Through collection of memory information from the syslog.
2. Through use of the HP-UX cstm tool.
In cases where the syslog information rolls over, the agent will collect using the cstm tool, which requires InfoLog to be turned on.
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Resolution
The issue is solved in the latest version of the cartridge which is 5.5.8.568.
If an upgrade is not possible please follow the steps below:
Test if InfoLog is turned on by running the following command as root:
echo "selclass qualifier memory;infolog" | cstm
If you get a message indicating that InfoLog is current disabled, enable InfoLog to resolve this issue.
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Additional Information
Search terms:
RAM oracle mssql mysql operating system collect null empty blank value