"Error Code:-1010101 - Unknown problem" upon connection (70762)

Error occurred while trying to connect to Performance Analysis Agent

Details:

Connect to middleware failed Extended Information: Message: Error reported by function Connect.
Component Class: TSCSourceConnection
Error Code: -47 = Connect to middleware failed

Last Error

Code: -47
Cause: Connect to middleware failed (May be the launcher at the middleware-host=mw_hostname is down) - Error Code:-1010101 - Unknown problem. Connect Info: host=monitored_hostname instance=monitored_hostname-SID port=3566 user=@(#)internal_sc_StealthCollect_6.0 extra_info1= extra_info2=
Location: sga_monitor_v250.cxx:523

The Last Error information does not necessarily relate to the last ScapiAccess error message.

Middleware hostname changed from virtual name to physical names

Middleware version is older than the Monitored Hostname

SOLUTION 1:

Modify the "host" parameter from the quest_sc_mw file to the correct middleware hostname. The path can be found from the middleware host, e.g.

C:\Program Files\Quest Software\pa_agent\4566\agents\SC_MSSQL\7.0\ALVG42TGM1-DEFAULT_INSTANCE\quest_sc_mw\config

Restart the QAM service (if SQL Server) or QAM process (if Oracle)

SOLUTION 2:

Verify if the Middleware version is the same or higher version than the monitored host(s)