Getting error when installing Performance Analysis (PA) or configuring Repository database;
Day Month NN NN:NN:NN YYYY: INFORM: GeneralFunctions.java:970:getFixedInstanceName(): The hostname is not a prefix for the full instance name, hostName(FMG-V3-0800) and fullInstanceName (DEFAULT_INSTANCE). return Val: DEFAULT_INSTANCE
Day Month NN NN:NN:NN YYYY: INFORM: GeneralFunctions.java:978:getFixedInstanceName(): Try to split by Dash (-)
Day Month NN NN:NN:NN YYYY: INFORM: GeneralFunctions.java:1809:fixInstanceNameToSQLServerApperance(): SC Instance Name: DEFAULT_INSTANCE
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Day Month NN NN:NN:NN YYYY: EXCEPTION
Message(SCException): "Failed to execute operation return code = -82000 on host Host-Name instance Instance-Name database user Domain\User_Name"
Message(User): "An internal issue has occurred
Please retry the last operation to continue the installation process.
Similar error logs;
mon_check_db_user_privileges(mon_db_connect_info, db_exc_cli, has_priv) failed Return_Code = -82000
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Day Month NN NN:NN:NN YYYY: INFORM: BaseApiOutput.java:51:log(): MonCheckDbUserPrivilegesOutput obj = {
Day Month NN NN:NN:NN YYYY: INFORM: BaseApiOutput.java:51:log(): int HasPrivileges = 0
Day Month NN NN:NN:NN YYYY: INFORM: BaseApiOutput.java:51:log(): int ReturnCode = -82000
Day Month NN NN:NN:NN YYYY: INFORM: BaseApiOutput.java:51:log(): String ReturnMsg = General win error
Day Month NN NN:NN:NN YYYY: INFORM: BaseApiOutput.java:51:log(): }
Day Month NN NN:NN:NN YYYY: EXCEPTION
,
Domain user account might be blocked or Instance name is not been correctly specified.
Verify that domain\user_name is not blocked and that the instance name is correct specified. If possible, make sure that the fully qualified name of the instance e.g. instance_name.domain is specified.
If using a 'Custom' port for the Repository instance, try using 'Dynamic port'.
Verify no locked accounts
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