Exception error appears when clicking the File menu in a Citrix environment (61897)

In a Citrix environment, when clicking the File menu, the following exception error appears:

'System.NullReferenceException
Object reference not set to an instance of an object'

This error doesn't appear when using an Administrator account, only a regular account.

WORKAROUND:
None.

If you create a folder called 'SendTo' in the following location: :\Documents and Settings\<username>
e.g. :\Documents and Settings\<username>\SendTo
this can fix the issue, but not in every occurrance.