When using RUM in QMM AD and trying to migrate a computer to new AD domain it fails with this error:
\\PC_515251 MoveComputer 5 Error Access is denied. Cannot get server \\SERVERNAME.efg.klm.prst.net information, level 101 (NetServerGetInfo).
\\PC_515251 MoveComputer 0 Informational The operation completed successfully. Cannot move computer PC_515251 from domain ABC to domain \\efg.klm.prst.net
Summary: moving of computers completed with 1 errors.
When looking up the domain QMM uses the native MS NetServerGetInfo call described here:
It is recommended to use NETBIOS names in RUM. Such issues are often resolved by using the NETBIOS name of target domain instead of using the FQDN. Open RUM, in the lowest window switch to Computers and instead of FQDN type the NETBIOS name of target domain. Please also see attached screenshot.
Applies to all versions of RUM including latest releases