User installed Toad for Oracle 9.7 or above on a Windows 2000, 2003 terminal server or Windows Vista. When the user launches Toad, they are prompted for the authorization key and site message every time. They are also prompted for initial Toad setup options.
Also, when the user launches Toad, is is creating a new User Files directory each time. By default Toad 9.7 installs user files into C:\Documents and Settings\USER_NAME\Application Data\Quest Software\Toad for Oracle\9.7. But each time they launch Toad it creates a new user files directory in C:\Documents and Settings\USER_NAME\Application Data\Quest Software\Toad for Oracle\9.7 (1), folowed by 9.7 (2), and so on. On Windows Vista, this behavior is found in C:\Users\USER_NAME\AppData\Roaming\Quest Software\Toad for Oracle\9.7
1. Close out of Toad (very important)
2. Go to C:\Documents and Settings\<user>\Application Data\Quest Software\Toad for Oracle\ and remove the folder 9.7(1),9.7(2) and so on. Please keep the original 9.7 folder.
3. Open the Registry Editor by going to Start | Run | regedit. Click OK.
4. Browse to HKEY_Current_User | Software | Quest Software | Toad for Oracle | Installations.
5. Make sure the following directories are set correctly for your Toad for Oracle install. These are the default directories:
- Make sure AppData0 is pointing to C:\Documents and Settings\<user>\Application Data\Quest Software\Toad for Oracle\9.7
- Make sure Path is pointing to the install path of Toad. By default it is located in C:\Program Files\Quest Software\Toad for Oracle\
6. Make sure the users have read/write privileges to these registry settings. Also make sure the user has read/write/execute privileges to those directories.
7.Then open Toad an re test the issue