Blackberry server gathering fails with a message stating that some log files are invaild.
The top of the MAGT log file should have the following two lines at the top
UTF-8 encoded
[30000] (MM/DD HH:MM:SS.449):{0XE80.EN} Current Date: YYYY/MM/DD
If a log file is regarded as invaild it is typically because the Current Date: YYYY/MM/DD section is missing.
On the Blackberry server check the following:
- Make sure that the max log file size is preferrably set to 0 for the mailbox logs
If there is a max log file size i.e. 30MB make sure the auto roll function is turned on.
If these settings are all correctcontact RIM to find out why the log files are not being correctly formed.
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