We have a license for Toad for Oracle. We just received an email that someone was added to our SupportLink account. Do you know what this is regarding? Do you group everyone from our company in the same contract even if they are not licensed?
Example of E-mail from SupportLink:
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Subject: SupportLink Contact Registration
JOHN SMITH has been successfully added to your SupportLink Account. They will be receiving an email with their logon and password information.
Quest Software Technical Support
http://www.quest.com/support
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