Return
-
Title
Error:"Could not connect to mailbox <MailboxName> on server <ServerName>" when runnin -
Description
When you run a task restoring items to a live Exchange Server, you may encounter an error message containing the following text: "Could not connect to mailbox <MailboxName> on server <ServerName>." This problem shows up when you have Outlook 2000 or Outlook 2002 installed on the computer running Recovery Manager.
-
Cause
Limitations of the MAPI subsystem supplied with Outlook 2000 or Outlook 2002.
-
Resolution
WORKAROUND 1:
Use the Message Restore Wizard, Mailbox Restore Wizard, or Public Folder Restore Wizard to accomplish the restore operation.
WORKAROUND 2:
Install Outlook 2003 on the computer running Recovery Manager. -
Defect ID
CR0176509