MSA or CSA are looking for extensionAttribute15 (4344655)

MSA (when using RUC) or CSA might use extensionAttribute15 for the search, but fail, because another attribute has been used for matching purposes in this project.

Example of the error:

AM         LDAPHelper::FindObjectInTargetBySourceGUID                Error      6300       Failed to find object (filter - '(extensionAttribute15=5747ae61cefc8042afddb09f5717858c)').

AM         EMWLDAP40::LDAPOperations::GetObjectByFilter          Error      5114       DS search return 0 object(s)

TF208269  

During mailbox and calendar synchronization the BookInPolicy, RequestInPolicy, and RequestOutOfPolicy are not synchronized for the room and equipment mailboxes.

The agent does not use the regular matching method, but consults the extensionAttribute15 attribute. You can use the calendar synchronization agent's INI file to override which attribute is consulted. For that, use the DirSyncMatchingAttribute parameter. By default, the following is implied:

DirSyncMatchingAttribute = extensionAttribute15

Specify a different value if the directory synchronization agent uses a different attribute in your environment.

As workaround you can use separate collections, handled by separate agents, who have separate INI files, if users have different matching attributes populated.

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This attribute can be added manually in the config.ini of the MSA or CSA, eg.

DirSyncMatchingAttribute = extensionAttribute11

When performing this step the agents need to be stopped, when done the agent can be started, no full resync is needed.