-
Title
NM: 80040111 [Error] Exception in DoProfileGeneration: GetAutodiscoverForEmailAddress -
Description
NM: 80040111 [Error] Exception in DoProfileGeneration: GetAutodiscoverForEmailAddress
@ 06:01:26 Begin AutoDiscover and Profile Creation Log
06:01:26 6:01 AM: [Info] Using Exchange credentials from registry
06:01:26 6:01 AM: [Info] Logging in with: admin.2013@corp20.cmtsandbox.com
06:01:26 6:01 AM: [Error] Exception in DoProfileGeneration: GetAutodiscoverForEmailAddress: There are no autodiscover servers in the AD for this address
06:01:26 The e-mail address cannot be found.
06:01:26 Error in WinHttpSendRequest(autodiscover.corp20.cmtsandbox.com/autodiscover/autodiscover.xml): ERROR_WINHTTP_NAME_NOT_RESOLVED
06:01:26 Error in WinHttpSendRequest(autodiscover.corp20.cmtsandbox.com/autodiscover/autodiscover.xml): ERROR_WINHTTP_NAME_NOT_RESOLVED
06:01:26 GetAutodiscoverUrlFromDns error: DNS lookup error using 10.1.148.20:DNS Server Reports Query Name Error
06:01:26 DNS lookup error using 10.1.148.10:DNS Server Reports Query Name Error
06:01:26 6:01 AM: [Error] Logon to Exchange Mailbox failed. The password may be incorrect.
@ 06:01:26 End of AutoDiscover and Profile Creation Log
06:01:26 AutoDiscover Response for Archive not found C:\Users\administrator.CORP20\AppData\Local\Binary Tree\Notes Migrator\NotesUser8a2013@corp20.cmtsandbox.com-AutoDiscover-Archive.xml
@ 06:01:26 Entering CMTInitMAPI()
-
Cause
Incorrect CAS Server settings, or DNS is not mapped to auotdiscover -
Resolution
Iss
If this error is only occurring for some users and not all, there is an issue with the SMTP address not matching between the Notes Migrator (NM) person document, and the target mailbox.
Open the NM person document, and check the 'Target Mailbox Address' (ExMail) field.If you receive this error for some user migrations, not all, it is not an actual issue with DNS. This occurs when migrating a user with an Exchange server archive. Confirm the version of Exchange, and update to the most current version.
If this is not an archive user, confirm DNS is correct. If using a DNS entry in HOSTS file, confirm the entry is correct on each migration workstation.
Confirm the value SMTP address contains the ".onmicrosoft.com" address which is listed in the target mailbox account.
Replace the username@domain.com SMTP address with the username@domain.onmicrosoft.com
Save the NM person document, and run the migration again.
Edit the HOSTS file on each worker and add an entry for Autodiscover
The file can be found here: C:\Windows\System32\drivers\etc
Add the IP address and domain.
X.X.X.X autodiscover.domain.com
Save and Close the file
Run a migrationIt's possible the CAS server cannot connect, and you may need to point to a different CAS server.
Confirm the SMTP address listed in the "Internet Address" and "Target Mailbox Address" fields matches the SMTP address listed in the target mailbox account.
Confirm a proxy server is not in place. this is not supported.
If this is not the issue, try migrating to another migration workstation.