Return
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Title
Does Quest support new service pack releases such as SLES12 SP3? -
Description
Our FMS server is running on SLES12-SP2 The SP3 update was released about a week ago. I wanted to know if or when it will be supported. -
Cause
New service pack releases may not yet be qualified as tested on a FMS.
Quest will support a documented major version of an O/S release as documented in the Requirements Guide.When new service packs are released, they can be applied to a FMS only after a qualified backup is performed before applying. You may need to back out the service pack update if problems are found.
If Foglight fails to start after applying a new service pack, please open a severity 1 case. -
Resolution
At the time of this KB creation, the following service packs have been validated on SUSE 12.
- SLES 12 SP2 Support with FMS 5.7.5.7
- SLES 12 SP2 Support with FMS 5.7.5.8