Blocking Locks tab on Real-Time view shows Session ID = 65535 (Serial = 4294967294) which is incorrect.
This issue is resolved in Performance Analysis Oracle 6.5.413. However it appears again in Performance Analysis Oracle 6.5.474.
Product defect
WORKAROUND:
Generate a support bundle from Performance Analysis, andcontact Supportwith it for a patch.
STATUS:
Waiting for a fix in future release of Performance Analysis for Oracle.
To generate support bundle:
Through the PA GUI -
Start | All Programs | Quest Software | Performance Analysis | Agent Administration | Support Utilities | Support Bundle
If the above failed, please generate the support bundle manually.
If the monitored instance is on Windows :
Run <installation_directory>\agents\StealthCollect\6.0\bin\manual_generate_support_bundle.bat
The output file should be created under the:
<installation_directory>\agents\StealthCollect\6.0\common\quest_sc_admin\data
The support bundle should be named: support_bundle_xxxxx.zip
If the monitored instance is on Unix :
./<installation_directory>/agents/StealthCollect/6.0/bin/manual_generate_support_bundle.ksh
The output file should be created under the:
<installation_directory>/agents/StealthCollect/6.0/common/quest_sc_admin/data/ directory.
The support bundle should be named: recon_state_xxxx.tar.Z (where xxxx is a random number)
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