Return
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Title
Automation scripts are failing following a scheduled backup of the Toad Intelligence Central folder -
Description
Scheduled automation scripts are failing following a scheduled backup of the Toad Intelligence Central folder. The scheduled backup is set up using the Backup.bat from C:\Program Files\Quest Software\Toad Intelligence Central\bin.
This can occur when some automation scripts are scheduled to execute very frequently and the script runs while the Backup.bat is performing the backup. -
Cause
This issue is caused by the Backup.bat stopping the database service but not other Toad Intelligence Central services. This causes the automation scripts to fail; they are not restarted properly because the other services are never restarted. -
Resolution
WORKAROUND
Please contact the Technical Support to be provided with a Backup.bat which stops all services before performing the backup.
STATUS
Waiting for a fix in a future version of Toad Intelligence Central. -
Defect ID
TIC-9990