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Title
How to upgrade from 4.9 to the latest version -
Description
How to upgrade Recovery Manager for Exchange 4.9 to 5.5.1 or newer.
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Resolution
Installing or upgrading to version 5.6
Note: In version 5.6 or later when upgrading to installing clean the Autorun should detect the version of Outlook you have and install the appropriate version of RME. If there is any kind of error then choose your version manually by going to the setup directory in the unzipped package.
1. Install the version of RME that corresponds to the Outlook version you have installed on the RME machine.
2. Inside the Setup directory of the unzipped package you will find 3 different .MSI packages:
- RME_x64.msi - If the RME Machine is 64bit, with 64bit Outlook installed.
- RME_x86.msi - If the RME Machine is 32bit, with 32bit Outlook installed.
- RME32_x64.msi - If the RME Machine is 64bit, but has 32bit version of Outlook installed.3. Install the Recovery Manager for Exchange version that corresponds to the Outlook version you have installed.