This new functionality was included beginning with the following cartridges
Once a database cartridge has been upgraded to those levels or higher, the database agents sensitivity levels are set to "Normal" by default. Many alarms however have individual alarm levels (particularly warning alarms) set to "Tuning".
At the "Normal" sensitivity level, alarms configured as "Tuning" will not fire.
Change the agent sensitivity or the rule sensitivity to both have the same setting.
then either
A). Change the Agent Sensitivity
B). Click the View Rules Sensitivity mapping,
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