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Title
KACE Kontinuing Education (KKE) Recording: Ticket Templates -
Description
In this video, we will cover some features in the Service Desk feature of the KACE Systems Management Appliance (SMA).
This video will cover the following:
- Ticket Templates
- Conditional Ticket Template fields
Related Links:
Watch this video to learn more!
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Resolution
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Additional Information
queue_customize hd_ticket_template hd_control_panel settings_hd queue_list ticket_service_list manage_service_type