After adding an Authority Signed Certificate to Desktop Authority Manager Console using Desktop Authority Setup Tool or Internet Information Service Manager, a Critical error is received when accessing the console.
Checking the log file DAConsole_errors.log located in Program Data folder:
On system until version 10.0.0.450
C:\ProgramData\Dell\DAConsole\
On system after version 10.1
C:\ProgramData\Quest\DAConsole\
This line can be found:
2017/08/04 15:17:18.560 ERROR [10] LogInstance : Init win service client
ScriptLogic.DAConsole.Common.ExceptionHandling.DAUnrecoverableFatalException: ErrSMWinServiceCommunication ---> System.ServiceModel.Security.MessageSecurityException: Identity check failed for outgoing message. The expected DNS identity of the remote endpoint was '*.certificate.domain' but the remote endpoint provided DNS claim 'www.certificate.domain'. If this is a legitimate remote endpoint, you can fix the problem by explicitly specifying DNS identity 'www.certificate.domain' as the Identity property of EndpointAddress when creating channel proxy.
STATUS: This issue has been resolved in version 10.2, which can be downloaded from here.
WORKAROUND for earlier versions:
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