User is not able to find Object in the Evolve site; this could be because the Global Search is stuck and or the Count is to large. Below are steps to completely reset Global search.
Evolve Global Search count is to large, this is due to many restarts of Global search and loads of Object history, import export can make this event larger than normal, also DT can cause it to make it bigger.
you can reset the count, but you must also reset the Audit table.
CWSearch, CWdatabase, CWelasticsearch
CWServices: C:\erwin\Evolve\CWSServices\Data
Elasticsearch: C:\erwin\Evolve\Elasticsearch\elasticsearch-6.4.0\data (Delete the Nodes folder)
In SQL open a new Query, to the Casewise/Evolve database. the below will delete the
Entire Audit history:
DELETE FROM [dbo].[CW_AUDIT]
DBCC CHECKIDENT ([CW_AUDIT], RESEED, 0)
DELETE FROM [dbo].[PROFILE]
Where PRO_KEY ='GlobalSearch'
Ones all completed you will have a Clean Global Search; it will take a little while to cache all data and then be able to search in your Global Search site.
© 2024 Quest Software Inc. ALL RIGHTS RESERVED. Terms of Use Privacy Cookie Preference Center