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Title
Launching Web portal, after login as Administrator, get error " Database server can't be connected" we are stuck -
Description
Launching Web portal, after login as Administrator, get error " Database server can't be connected" we are stuck -
Cause
This is normally caused by restart the service. Application tried to reconnect to the backend database and using the saved string DB connection but could not connect or something we see this issue when the EWP license is expired -
Resolution
Reset the connection to Database
Steps to solve:
1) Go to Control Panel, stop erwin Web Portal service
2) go to EWP installation directory, C:\Program Files\erwin\erwin Web Portal 10\EMM-2020R1-20211213\erwinMetadataManagement\conf\
Open MM.conf.properties file in Notepad editor
3) modify the first section of the file to blank out the db connection string in the file
# Database connectiondb.connection.url=db.connection.user=4) save the file5) restart erwin Web Portal service6) relaunch erwin Web Portal URL, you will be prompted to login again using Administrator then reenter the connection to backend database7) Go through the script running and you will get a login for regular user