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Custom counters information for the OS cannot be collected. Windows connection details have not been set up.
Description
Spotlight Overview Page (or Home Page) throws the following error:
Custom counters information for the OS cannot be collected. Windows connection details have not been set up.
Resolution
The SQL Server connection was not linked to the OS hosting it. The issue can be resolved by right-clicking on the SQL Server connection in the Spotlight Client and choosing "Properties." In the Properties page, under OS Details, choose the OS hosting the SQL Server.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Spotlight on SQL Server Enterprise
13.3, 13.2.1, 13.2, 13.1, 12.2, 12.1, 12.0.1, 12.0, 11.7.1, 11.7
Topic(s):
Troubleshooting
Article History:
Created on: 11/9/2017 Last Update on: 5/7/2023
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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