Return
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Title
Unknown status of Windows Time Service in Active Directory (AD) dashboard. -
Description
Within the Summary tab of a particular Domain Controller, the status of the Windows Time service is unknown. It is confirmed that the Windows Time service is running on the AD host. -
Cause
After running the following script:
SELECT DisplayName, Name, ProcessId, State FROM Win32_Service WHERE Name="W32Time"The output was: "w32time", which is incorrect (the letters W and T should be uppercase at all times).
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Resolution
Change the Service name of the Windows Time service to W32Time. Foglight for AD agents are case sensitive and the service name should be in the default case.