erwin DM applications stops working when you try to create a new model.
This is usually due to data stored in the registry become corrupted.
*If solution on the above Step1 did't resolve the issue, please follow the below step 2 guides.
Please open the Event Viewer (you can just search in your windows files and folder search, either at the bottom left or top right), then go to Windows Logs > Application
If you get WINSPOOL.DRV as a faulting module, try to do the next:
Using a process of elimination you could uninstall your printers one at a time and then try to open a new model.