Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Error 404 page not found when opening the Manager console
Description
When launching the Desktop Authority console an error "404 page not found" is displayed in the web browser.
Cause
An update to .NET framework version 4.0 may have changed the DaAppPool setting to .NET v4.0 rather than the required .NET v2.0.
Resolution
In the IIS Manager, right click on the DaAppPool and select ‘Advanced Settings…’
On the Advanced Settings screen change the ‘.NET Framework Version’ to v2.0 and also verify that the ‘Enable 32-Bit Applications’ setting is set to True:
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
KACE Desktop Authority
11.1
Topic(s):
Troubleshooting
Article History:
Created on: 7/25/2012 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
Search All Articles
IE 8, 9, & 10 No longer supported
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.
![[image]](https://support.quest.com/KBArticleImages/SL4280/93bfcf6c.jpg)
![[image]](https://support.quest.com/KBArticleImages/SL4280/7fde09ae.jpg)
