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Title
Foglight for Active Directory and Exchange Agent DCOM Prerequisite Tool -
Description
Remote Access Diagnostics is a tool developed to check the connection between the Foglight Agent Manager (FglAM) server and Active Directory Domain Controllers and Exchange servers that are to be monitored. It also tests for DCOM prerequisite that must be in place in order to initialize an Active Directory or Exchange agent. It reports communication issues that would interfere with a Foglight for Active Directory or Foglight for Exchange agent’s ability to collect metrics from WMI and LDAP providers. The Remote Access Diagnostics tool consists of two basic tests:
Remote Access Test
This test runs a name resolution and ping test and an LDAP and WMI query against selected Active Directory domain controllers and Exchange servers to ensure they can connect to the Fglam server using the provided credentials.
Prerequisite Test
This test checks several environment settings that can block remote access to a server and runs local WMI queries against a single server. This test should be run locally on servers to test if WMI classes are responding to queries.
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Resolution
It is strongly advised to use the latest version of the tool that is bundled with the latest version of cartridges.
Foglight 5.7.5 and higher:
The tool is bundled in the AD + Exchange cartridge file. Please download the complete cartridge set from the webpage.
Unzip the file and find the files:
RemoteAccessDiagnostics_AD.zip
RemoteAccessDiagnostics_EX.zipwhich contain the test tool.
Foglight 5.6.x + 5.7.1
The standalone tool can be found in the following directory.
Cartridge for Active Directory:
...\Foglight\fglam\agents\ActiveDirectory\<Version>\bin\RemoteAccessDiagnostics
Cartridge for Exchange:
...\Foglight\fglam\agents\ExchangeMointoring\<Version>\bin\RemoteAccessDiagnostics
The Remote Access Diagnostics Tool is packaged in the agent starting with 5.5.6.4 AD/Exchange Agent.
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Attachments
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Additional Information
For complete instructions to run the tool, please see Remote Access Diagnostics User Guide.pdf packaged with the tool.