For OOTB ServiceNow (SNOW) Integration, will the corresponding SNOW incident be closed once the Foglight alarm is cleared? (4280255)

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Title

For OOTB ServiceNow (SNOW) Integration, will the corresponding SNOW incident be closed once the Foglight alarm is cleared?
Description

For OOTB ServiceNow (SNOW) Integration, will the corresponding SNOW incident be closed once the Foglight alarm is cleared (either auto-cleared or manually) or does someone have to go into the SNOW interface to close/cancel the incident?
Resolution

If the alarm is cleared/closed Foglight , there is no impact in SNOW but if incident is canceled/closed in SNOW then Foglight will auto synchronize with it.

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