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Title
Falla de recoleccion de datos en el VMware View agente debido a problema de autenticación Kerberos -
Description
Falla de recoleccion de datos en el VMware View agente debido a problema de autenticación Kerberos -
Cause
CAUSE 1:
VMware View agent is unable connect to the Connection Server due to Kerberos authentication issue.
CAUSE 2:
DNS name is different.
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Resolution
RESOLUTION 1:
1. Stop Foglight Agent Manager instance that is hosting VMware View agent/s
2. Based upon FVE_6.8/Foglight_5.6.7 OR FVE_7.0/Foglight_5.6.10, follow the steps from respective document attached
3. Start Foglight Agent Manager instance
RESOLUTION 2:
Run an nslookup against the Connection Server hostname from the Foglight Agent Manager (FglAM) host and see if the hostname returned is the same. If it is different and/or the hostname is defined as an alias instead, contact the system administrator to fix the DNS name and flush the DNS on the FglAM.
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Attachments